Tenant Administrators will be given advance notification through email and the Office 365 Message Center.Some of our Skype for Business Online users need additional time to upgrade their Attendant Console for Skype for Business or other Skype for Business extensions like Attendant Console, Public Announcement System, Door Bell, Elevator Phone, Virtual Receptionist or other ISV solution to Microsoft Teams.

Beginning 1 November, we’ll begin offering partner associated customers automatic upgrades from Skype for Business Online to Teams. Microsoft has begun offering automatic upgrades from Skype for Business Online to Teams for Microsoft direct customers. It is important to note that Skype for Business on-premises customers are not impacted by this move, however it may be in your best interest to think about moving to Microsoft Teams as well. Starting October 1st, new Office 365 customers under 500 seats will automatically be on boarded to Microsoft Teams and will not have access to Skype for Business Online. SoftwareONE’s advisory service supports you on this journey following Microsoft accredited procedures. Microsoft supports a smooth migration to Teams with the “Journey to Teams initiative” which is designed for IT to understand how to manage initial coexistence between Teams and Skype for Business and the subsequent upgrade journey from Skype for Business to Teams. In your business, successfully managing user adoption is key and should be top priority.

Anyone currently using Skype for Business Online within Office 365 is directly impacted and you will want to think about your migration plans to Microsoft Teams, however you can continue using Skype for Business Online until the migration is complete.

Skype business online service